Policies

Upon admission for our services, your signature of the contract acknowledges your awareness and acceptance of these policies. Thank you for your understanding and thank you for your trust in our care of your pet.

Proof of Vaccinations

For all pets entering the facility for any of our services we require a veterinary certificate providing proof that your pet is current on required vaccinations at least seven days prior to visiting us. Dogs must have current Rabies, DHLPP and Bordetella vaccinations. Cats must have current Rabies and FVCRP vaccinations. In addition, because of our wooded environment, we strongly recommend all dogs staying with us be on some form of flea & tick preventative.

Medications

Any prescribed medication provided by the owner to be administered by Dogwood Acres must be in its original container, indicating the patient, medication name, strength, dosage and prescribing veterinarian. Please do not bring any medication (prescribed or otherwise) already mixed with your pet’s food. There is a fee of $3 per day for up to five prescribed medications.

Meals

We have a large selection of quality foods available for your pet at no additional charge. However, if you choose to bring in your own food, all dry food must be in meal size portions in individual Ziploc bags with the pet’s name on each bag. We cannot accept any open–containers or bags.

We offer the following brands of food for large and small breeds of dogs:

Eukanuba Maintenance
Beneful
Nutro Lamb & Rice
Pedigree Canned Food
Pedigree Mealtime
Pro Plan Chicken & Rice
Purina Dog Chow
Purina Puppy Chow
Science Diet Canine Maintenance

For cats we offer Purina Cat Chow

Bedding

We provide clean, comfortable quilted bedding or “hammock beds” for all our guests. As such, we do not accept any dog bedding.

Toys

Please feel free to bring an extra toy for your pet. Any type of toy is acceptable EXCEPT rope toys and rawhides in any form. We will do our best to return the toy to you when you pick up your pet. However, we cannot guarantee return because it can become separated from your pet during their stay.

Bathing

Because it is our goal for your pet to have a fun and stimulating stay with us, all of our guests visiting for five days or longer will receive a “Wash and Wear” salon service at your expense. Your pet will receive this service on the last day before you pick up.

Reservations

We accept reservations in advance with a credit card guarantee. Any cancellation made inside of 72 hours of the reservation will be charged a 2–day stay. Peak Rates apply for all Summer and Holiday visits.

Medical Emergencies

We refer any medical emergencies to Reichardt Animal Hospital or the Anne Arundel Veterinary Emergency Hospital. For any health concern that may arise, our staff maintains a detailed log of events for both you and your veterinarian.

Lodging Charges

Lodging charges are incurred for the first day’s stay of your pet regardless of what time the pet arrives at our retreat. There is no charge for the last day’s stay if the pet is picked up before 11:00am.

Rates

The cost of lodging your pet varies based on time of year, duration of stay and other services requested or needed. All rates are subject to change without notice. Contact a Reservation Specialist for more information.