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Dogwood Acres Pet Retreat
4.7
Based on 301 reviews
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Kimmy G
Kimmy G
20:32 12 Sep 21
My dog loves this place. She is able to spend all day playing with new friends. The staff feed her and will bathe her... for an extra cost when I request it. I love how you can pick up your fur baby as late as 7pm, so I don’t have to rush to leave work. We can also watch the webcams throughout the day and watch all the dogs having fun and try to pick out ours.Overall, we’ve had a good experience with doggy daycare. Not sure about the boarding yet.read more
Jennifer Paxson
Jennifer Paxson
10:52 25 Aug 21
The staff at the Davidsonville location are so nice. My dog is very shy and he probably doesn't socialize with anyone... but they are still very nice to him. The place is clean and they offer so many activities, if your dog is interested.read more
Megan Milbrand
Megan Milbrand
13:09 24 Aug 21
Dogwood Acres is wonderful!! They are responsive, friendly, and professional! We were nervous leaving our pup for the... first time but we received an update, a cute little video, and a full report card at the end of our stay which we enjoyed so much! You can tell they really care about each individual dog. Our pup can’t wait to return to Dogwood Acres, thank you to the great staff!read more
Luckeya Poole
Luckeya Poole
16:20 11 Aug 21
My dog lodged with Dogwood Acres Davidsonville 7/25/2021-7/30/2021.Beware of the packages: We upgraded to the Ultimate... package because that was the only way to receive pictures. We did not receive any pictures, therefore we asked for a discount and was told NO, because all the other services in the “Ultimate Package” was provided. We also purchased pool time, and it is unclear if that was provided.Customer Service Subpar- During our transaction the woman very patronizing stated they would give us 2 pictures our next stay; but no discount. She spoke to us without ever giving eye contact, but managed to look up to confirm our credit card payment.Untrustworthy- When we got our Murphy home we noticed fluid on his comforter. Through further investigation we found 3 puncture wounds on his left ear. We were never notified of a dog bite or injury.On 8/6/2021 I called Dogwood Acres Davidsonville location to speak with the manager, was told that the manager may be busy. I was placed on hold then disconnected. I immediately called back and got the voice system. I then sent an email. As of today 8/11/2021 the manger has not contacted us. We have supported this facility for a few years now and to be intentionally disregarded is shameful.read more
Amber Emory
Amber Emory
18:41 26 Jul 21
Very nice facility. All the people who work there are super nice but answers to questions asked always change. I don't... understand why they don't have doggie playdates/daycare M-F.read more
Roger Thomas
Roger Thomas
13:00 29 Jun 21
Very professional staff, awesome facility, attentive to dogs and any issues. Highly recommend.
Becky Mesarch
Becky Mesarch
14:46 27 Jun 21
We left our boy for 9 days. We loved that we could watch Teddy every day on the web cam. He was obviously having a... wonderful time. He was happy to see us, but not overly so, so he must have enjoyed his stay! He fell asleep almost immediately, so relaxed, tired, and happy. We will definitely use them for our boarding in the future.read more
Joyce Matthews
Joyce Matthews
10:30 04 Jun 21
Awesome Place for our four legged family members! Kane and Gatsby LOVE Dogwood Acres! Staff are so helpful and... friendlyread more
Michele Francis Pouliot
Michele Francis Pouliot
16:38 27 May 21
Our dogs love going to both locations. The staff was always helpful and cheerful. They made it easy during our hectic... move. We highly recommend this doggie retreat!read more
clpgiroro9
clpgiroro9
00:04 20 Apr 21
This is a great place to leave your dog if your going on vacation, moving, or doing anything else that might require... you to leave your dog. They offer you many helpful services like cleaning your dog.read more
Tracey Ambrose
Tracey Ambrose
23:49 17 Mar 21
My dog is older & a bit demanding. She loves coming to dogwood acres - she will let me know if she didn’t have a good... time- but I know she feels loved & cared for on her stays. We will be back without question.read more
edward leonard
edward leonard
14:16 23 Nov 20
Updating this as I have been taking my dog there for play days, and the staff have been very very helpful and nice. ... The dog seems to like it, and I can always get a hold of someone when I call.read more
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