Our Team

staff and dog

Meet the Team

We LOVE taking care of your pets! With everything we do, our staff’s actions uphold this pledge. Each team member has been hired based on their knowledge of animals, behavior, skills and experience. In addition, they are a part of this team because they bring a level of service, commitment and integrity second to none. We then consistently educate, coach and evaluate in order to fulfill our promise of providing you with the best pet care around.

Meet our leadership team whose talents and dedication foster an environment which values honesty, hard work and most of all exceptional and affectionate pet care.

Customer Service

Our Customer Service Team is here for you. If there is a question our team will find the answer for you. We strive every day to provide you with quality, knowledgeable and friendly service. We hope you never hesitate to call us - that's what we are here for!

Reservations

Expertly knowledgeable about all aspects of our pet retreat, our dedicated team of reservation specialists are here to help you plan every detail of your pet's visit. From advising on the best accommodation, to arranging enriching activities and ensuring tailored menus to suit dietary preferences, our specialists will help you make the perfect arrangements for an exceptional stay.

dogwood acres staff

Jill Schellenschlager

General Manager

Emily Beall

Kent Island Location Manager

Eryn Rybak

Davidsonville Location Manager

Lisa Kumer

Customer Service Supervisor

Erin Bogan

Marketing and Caring Canines Coordinator

Kerri Walsh

Marketing Administrator

Kurt and Audrey, Owners

Kurt and Audrey were pioneers in the pet resort concept and led the industry in providing doggie daycare to their clients. They also love the challenge of catering to each guest and take great pride in ensuring that each guest has the best experience possible.

Dogwood Acres began out of a desire by owners, Kurt and Audrey Reichardt to find a quality pet retreat for their beloved Black Lab, Casey. As young, accomplished professionals, they had the opportunity to travel extensively, but hated leaving Casey somewhere they would not stay themselves. They wanted a place where Casey could get lots of outdoor exercise and tons of personal attention in a clean and comfortable setting.

To achieve their vision, they combined their love of animals with their respective professional backgrounds. Kurt’s background is in architecture and Audrey’s expertise is in organization development, human resources and customer service. In addition, Kurt grew up helping his family run a small veterinary clinic and Audrey grew up on a horse farm where animals were a part of her everyday life. All of this led to creating a place where they could feel good leaving Casey. And so, Dogwood Acres Pet Retreat was born on September 9, 1997.

Kurt and Audrey Reichardt