Upon admission for our services, your signature of contract acknowledges your awareness and acceptance of these policies. Thank you for trusting us with the care of your pet.
Proof of Vaccinations
For all pets entering the facility for any of our services, we require a veterinary certificate providing proof that your pet is current on required vaccinations at least seven days prior to visiting us. Dogs must have current Rabies, DHLPP, Bordetella and CIV vaccinations. Cats must have current Rabies and FVCRP vaccinations. In addition, because of our wooded environment, we strongly recommend all dogs staying with us be on some form of flea and tick preventative.
Any prescription medication provided by the owner to be administered by Dogwood Acres must be in its original container, indicating the patient, medication name, strength, dosage, and the prescribing veterinarian. Please do not bring any medication (prescribed or otherwise) already mixed with your pet’s food. There is an administration fee of $3 per day for up to five prescribed medications.
We have a large selection of quality foods available for your pet at no additional charge. However, if you choose to bring in your own food, all dry food must be in meal size portions in individual ziploc bags with the pet’s name on each bag. We cannot accept any open containers or bags.
We offer the following brands of food for large and small breeds of dogs:
- Nutro Lamb & Rice
- Pedigree Canned Food
- Purina One Chicken & Rice
For cats: Purina Cat Chow - wet & dry
We provide clean, comfortable quilted bedding or “hammock beds” for all our guests. We therefore do not accept any dog bedding.
Please feel free to bring in a toy for your pet. Any toy is ac- ceptable EXCEPT rope toys and rawhides in any form. We will do our best to return the toy to you when you pick up your pet. However, we cannot guarantee you will get the toy back because it can become separated from your pet.
Because it is our goal for your pet to have a fun and stimulating stay with us, all of our guests visiting for five days or longer will receive a “Wash and Wear” salon service at your expense. Your pet will receive this service on the last day before you pick up.
All reservations require a $50 non-refundable deposit per pet to be paid at the time of booking. This deposit will be applied to your reservation's total charges at time of check-out. Any change to the reservation without 48 hours notice will forfeit the deposit.
All rates are subject to change without notice. Peak rates apply for holiday stays.
2023 Holiday Lobby Hours
- Easter - Sunday, April 9: closed
- Memorial Day - Sunday, May 28: closed
Monday, May 29: no daycare
- Independence Day - Tuesday, July 4: closed
- Labor Day - Sunday, Sept. 3: closed
Monday, Sept. 4: no daycare
- Thanksgiving - Thursday, Nov. 23: closed
- Christmas Eve - Sunday, Dec. 24: open 8 a.m. - 12 p.m.
- Christmas Day - Monday, Dec. 25: closed
- New Years Eve - Sunday, Dec. 31: open 8 a.m. - 12 p.m.
- New Years Day - Monday, Jan. 1: closed
Monday - Friday: 8 a.m. - 6 p.m.
Saturday & Sunday: 8 a.m. - 4 p.m.
We also offer off hours check-in/check-out by appointment for an additional charge. Due to scheduling conflicts, this option may not always be available
We refer any medical emergency to the first available local veterinarians or the Anne Arundel Veterinary Emergency Hospital. For any health concern that may arise, our staff maintains a detailed log of events for both you and your veterinarian.
Charges are incurred for the first day’s stay regardless of what time your pet arrives at our retreat. There is no charge for the last day’s stay if your pet is picked up before 12:00 p.m.