OUR PHILOSOPHY

Industry experience shows that pets who are actively engaged are happier and healthier—especially while they’re away from home.  Dogwood Acres is an industry leader in providing safe and enriching opportunities for play and exercise.  Our focused efforts on providing a safe and fun environment creates a place where pets love to come and play.

TRUST

Trust is the #1 reason why our clients say they bring their beloved pets to Dogwood Acres.  We work hard to earn that trust and we protect this privilege with everything we do.  It starts with an open invitation to visit our retreat anytime and a frankness with which we answer all your questions and concerns.  We follow that up with an open and direct line of communication between you and our staff so that you can always know as little or as much as you would like about your pet’s visit while you are away.  At the end of each visit, you will receive a “report card” giving honest and thorough feedback about the key aspects of your pet’s visit. 

COMFORT

Unlike a traditional boarding kennel, our focus is to provide meticulous personal attention, completely individualized care, and enriching and fun activities - all in a state-of-the art facility - with a knowledgeable and friendly staff.  This commitment ensures our guests will experience a superior level of care and comfort every visit.

CUSTOMER SERVICE

Our four legged friends are not the only ones we care about.  Our relationship with you, the owner, is just as important to us.  We thrive on exceeding the high standards you set for us and welcome feedback on how we are doing with this endeavor.  We are here to help enrich both you and your pet’s life.

EXCEPTIONAL STAFF

Our friendly and knowledgeable staff is uniquely trained and certified by the Pet Care Services Association to ensure that every guest receives the care, attention and love he or she deserves.

INDUSTRY LEADER

We are an active member of the Pet Care Services Association and the Association for Pet Dog Trainers, as well as a part of an elite peer group continually striving to improve the pet care industry.

VETERINARIAN REFERRALS

We receive more referrals from leading veterinarians than any other pet care facility in this area in recognition of our superior standard of care and safety record.

CLIENT REFERRALS

We receive more new client referrals from our current clients than any other source.  We are proud to have earned this vote of confidence when our clients who love their pets refer us to their friends and family.

PASSION

Our passion for pets is more than just puppy love.  Since we opened our doors in 1997, we have been leaders in the industry to provide cutting edge services to our clients who treat their pets like family.  We love the challenge of catering to each guest and take pride in ensuring that each guest has the best experience possible.  In order to do just that, we go to great lengths to ensure all our staff receives the best education and certification in the industry and we never forget that it’s our enduring love for animals that is at the heart of everything we do.